77cc Privacy Policy – Our Firm Commitment to Protecting Your Information

1 Introduction & Scope

Welcome to 77cc's Privacy Policy. This policy has been written in clear, straightforward language with Bangladesh users in mind. By using the 77cc platform, you agree to this Privacy Policy.

This Privacy Policy applies to the 77cc website, mobile app, and all related services. We believe your personal data is your own, and protecting it is our ethical responsibility.

• This policy applies to all registered users aged 18 and above.
• By accessing the platform, you are deemed to have accepted this policy.
• If you object to any part of this Privacy Policy, please refrain from using the platform.
• Feel free to contact our support team for any questions.

2 What information is collected

77cc collects only the information that is necessary. We never ask for excessive or irrelevant data. The table below outlines what information is collected, when, and why.

• Logging in via social media may result in basic profile information being collected from that platform.
• Conversations via live chat or support may be recorded.
• Any additional information you voluntarily provide is stored securely.

3 How Your Information Is Used

Collected data is used only for specific, limited purposes. Under 77cc's privacy policy, your information is never used for any other purpose without your consent.

• Creating, managing, and verifying user accounts.
• To ensure deposit and withdrawal processing.
• To detect and prevent fraud and unlawful activity.
• To improve the quality of customer support services.
• To send relevant promotions and bonus offers (only with your consent).
• To monitor responsible gaming and provide support.
• To fulfill legal requirements and comply with regulatory authority directives.
• To improve the platform's technical performance and enhance the user experience.

4 Information Sharing & Disclosure

77cc does not sell your personal information to third parties for commercial purposes. However, there are specific circumstances under which data may be shared — details are provided below.

• Payment Provider: Information required for processing deposits and withdrawals is shared with bKash, Nagad, or your bank.
• Game Provider: Limited information may be shared with licensed game providers to operate Live Casino or slots.
• Legal obligation: Data may be disclosed in response to a court order or a lawful request from a government authority.
• Fraud Prevention: Data may be shared with relevant security agencies to detect and investigate illegal activity.
• Business Transfers: Users will be notified in advance if there is a change in company ownership.

5 Data Protection Measures

77cc employs industry-leading security technology to protect your data. Our security team monitors systems 24/7 to prevent any unauthorized access.

• All data is protected with 256-bit AES encryption.
• All data transmitted on the website is fully secured via SSL/TLS protocol.
• Two-factor authentication (2FA) is used to add an extra layer of security to your account.
• Regular security audits and penetration testing are conducted.
• Suspicious logins and activities are detected automatically.
• Employee access to data is strictly controlled and logged.

6 Cookie Policy

When you visit the 77cc website, cookies are used. Cookies are small text files stored in your browser that help improve your experience on future visits.

• Essential Cookies: Essential for maintaining login sessions and platform security.
• Functional cookies: Helps remember your language, preferences, and settings.
• Analytics Cookies: Collects analytics to identify which pages are visited most.
• Marketing Cookies: Used to show relevant promotions based on your interests.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit some features of the website.

7 Your Data Rights

77cc believes you should have full control over your own data. That's why we provide you with the following rights.

• Right to Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data once specific conditions are met.
• Right to Restriction of Processing: You may request to restrict the processing of your data under certain circumstances.
• Right to Data Portability: The right to receive your data in a standard, portable format.
• Right to object: The right to object to the processing of your data in certain circumstances.

8 Protection of Minors' Data

77cc is strictly for users aged 18 and above. We do not knowingly collect information from minors. If any minor's data is collected inadvertently, it will be deleted immediately upon discovery.

• Age is verified at the time of registration.
• Proof of age is required during the KYC process.
• If a minor is identified, the account will be terminated and all associated data deleted.
• Parents are encouraged to enable parental controls on devices used by children.

9 Data Retention Duration

77cc does not retain data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations and regulatory requirements.

Once the retention period expires, your data is securely and permanently deleted.

10 Changes to the Privacy Policy

77cc may update this Privacy Policy from time to time. Any changes will be published on this page, and registered users will be notified by email for significant updates.

• The "Last Updated" date at the top of this page will always reflect the most recent revision.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Users will be notified at least 30 days in advance of any significant changes.
• To view a previous version, please submit a request to our support team.

11 Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please reach out to our dedicated privacy team. We're always here to help.

• Complaints submitted by email are typically responded to within 3 business days.
• Complex issues are resolved within a maximum of 30 business days.
• Our live chat support is available 24/7.
• All complaints are handled with complete confidentiality.